Opiniones y reviews del hotel | Renaissance Barcelona Hotel

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Comentarios

Renaissance Barcelona Hotel is rated 4.3 out of 5 by 432.

Rated 4 out of 5 by FlorV from barcelona vacation I stayed 3 nights at Barcelona Renaissance and enjoed my stay, clean and nice staff! Only one day wifi was down and it was bad, but other than that I was satisfied

Date published: 2019-08-17

Rated 3 out of 5 by AdnanWahed from Average hotel with good service The rooms are quite basic and toilet is small. The rooftop restaurant is very nice. The location of the hotel is very convenient.

Date published: 2019-08-14

Rated 5 out of 5 by AnnettePostin from Great location Staff were wonderful .location outstanding.

Date published: 2019-08-12

Rated 5 out of 5 by KimP from Location! This was a perfect location to walk to a lot of popular sites! Hotel staff were wonderful. Very clean and for Europe spacious rooms. Very comfortable beds! Great breakfast esp if your American. Catered to all tastes!

Date published: 2019-08-02

Rated 5 out of 5 by Summittraveler from Excellent hotel for quick visit Hotel was excellent . Clean, comfortable rooms. Staff friendly, efficient and professional.

Date published: 2019-07-30

Rated 5 out of 5 by HormuzAdrianwala from Recent stay at the Barcelona Renaissance We got 2 rooms since we were a family of 4. One of the rooms was ready by 11 am which is 4 hours before check in time which was great so we could store our luggage, freshen up and go out immediately. Staff were super helpful and the location is a slam dunk. one street removed from Passieg De Gracia and a 10 minute walk to Plaza Catalunya .

Date published: 2019-07-24

Rated 4 out of 5 by SantiagoArango from horrible stay in barcelona DO NOT RECOMMEND THIS HOTEL TO ANYONE! I left my phone in Renaissance Barcelona Hotel on Sunday at 11am... I called and have explained the urgency of this situation since i am not able to work without my phone. I am a Systems Engineer for NCR and I have a 2 step verification with everything that I do. I also explained that I have a flight to catch on Thursday so it was very important for them to send this as soon as possible. I explained this entire thing to the hotel and well as Marriott customer support and asked them to please send my phone as soon as possible. I also gave them my credit card and sent an email authorizing them to make any charge but to send the phone on the fastest delivery possible. I received an email from the hotel saying that they had dropped off the phone at FedEx at 4pm yesterday. (Monday) image.png Today, when i logged into the tracking information page, it shows me that the phone was dropped off today after cut off so it took the hotel 2 days to go to the post office and help me with this. Now I will be paying a 200 dollar fee to change my flight all because they lied and did not send the phone when they said they had, as well as not sent it urgently first thing Monday morning. image.png I am extremely dissatisfied at their lack of urgency and lack of responsiveness. I am a Platinum Elite and I have 5 reservations coming up that I am going to cancel due to all this. I would have made ambassador elite by the end of the year since i travel so much but after this experience I dont know that I ever want to stay at any of your properties. Here is the trip I am going to miss because of this so you dont think I am lying. image.png I have called and explained the situation to 3 different managers and all they could say is the hotel is doing their best and we cant do anything else. Its beyond me that anyone would be treated this way after an URGENT matter. I really hope someone looks into this and makes some changes to the attitude some of these guys have. I work with customer support and this is not the way to treat an Elite Member.

Date published: 2019-07-18

Rated 4 out of 5 by Christine from Great Hotel, perfect location Just got back from a 5 dy stay at this hotel. Rooms are clean and comfy. A/C ws lacking a but that's the norm for European hotels. Staff at check in was Amazing lots of recommendations for food, tours etc. Rooftop bar was so fun and bartenders were Amazing (it does close early 930pm) internet is not the but works. Overall Amazing hotel and I will be back!!

Date published: 2019-07-11

Renaissance Barcelona Hotel Reviews - page 2

Renaissance® Barcelona Hotel

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