Rated 4 out of
5
by
Chitown2019 from
Remarkable Hotel but Staff Service needs polishing
Excellent dining and restaurant service, great unique decor of lobby and rooms, and exceptional toiletries in the bathroom. Very innovative filtered water service delivered in re-usable bottles to the room makes it a very smart, nice environmental option over plastic water bottles. Lacking: fitness area is small and very limited; and front desk staff could use more bespoke / top-notch hospitality training. Basic concierge type questions like where to eat/dine/explore were met with stares, despite the fact that this hotel is in a superb Zona G location.
Date published: 2019-12-05
Rated 5 out of
5
by
Antonio from
Excelente
Mi estancia fue excelente, trato personalizado en todo momento
Date published: 2019-11-29
Rated 5 out of
5
by
BMF from
EXCELENTE
INTENTARÉ VOLVER.MUY RECOMENDABLE
Date published: 2019-11-24
Rated 2 out of
5
by
KM from
poor value for money
Small noisy room, poor service
Date published: 2019-11-13
Rated 4 out of
5
by
FernandoRosas from
Transportation
The hotel's service is really excellent. The only aspect they need to improve is the transportation company who work for them; their service is really under the level of service it should be.
Date published: 2019-11-11
Rated 4 out of
5
by
NA from
Na
This hotel stay was good, though the cost of purchasing items were rather overpriced and the pours puny.
Date published: 2019-10-27
Rated 5 out of
5
by
Martin from
Great stay
The hotel is unique, location great and staff superb.
Date published: 2019-09-29
Rated 5 out of
5
by
Anonymous from
Excelente ubicación personal cálido y eficaz !
La ubicación del hotel es muy conveniente
Está decorado de manera cálida y se siente el buen gusto en cada detalle !
Su personal siempre está dispuesto con una sonrisa amable y conoce bien la ciudad para asesorar en todo!.
Desayuno delicioso !
Date published: 2019-09-22