Rated 2 out of
5
by
ERICO from
PESSIMA LIMPEZA
Hotel muito caro pelo que e oferecido ! Pessima limpeza nos quartos e paenas um elevador pequeno no hall principal
Date published: 2018-05-10
Rated 5 out of
5
by
JasonC from
Fantastic hotel
Great location. Quiet but close to bus line. Walking distance to tower bridge. Great breakfast options. Very comfortable bed. Rooms are nice and spacious. Bathroom was clean and had a huge walk in shower. I will definitely be back
Date published: 2018-05-04
Rated 5 out of
5
by
UpstateNewYorker from
Great hotel
We booked this hotel using points. It's in an excellent, quiet location, 1/2 mile from London Bridge underground and 1 block from Sainsbury. Breakfast was substantial and rooms were very clean and modern. We were a mom, 16 year old daughter and step-grandmother in a 1 bedroom suite. It was a little cramped but sufficient as we were out most of the time. Double bed was very comfortable. Step-grandmother's pull out sofa could have been better. It did not pull out easily and because of that we had to have the bed open at all times which limited the space. Comfort-wise, the pull-out was not great, but given it was a pull out, expectations were low. I would definitely recommend for families and would absolutely stay there again. The staff were all extremely responsive and helpful. Overall, a very enjoyable experience.
Date published: 2018-04-16
Rated 5 out of
5
by
IanC from
Convenient long stay hotel in Central London
This hotel is a relatively new property for Marriott in London and ideally located within 15 mins walk from Tower Bridge. Decor is new and modern.
I had a smaller studio room that had a kitchen area/living room, Bathroom and separate bedroom. There isn't much room around the bed so you have to watch out for stubbing your toes on the base when moving around. The bed is comfortable though and plenty of outlets and USB charging ports.
The living room area was small but big enough for two people maybe with a small child but not 4 adults. The kitchen was very well equipped with a dishwasher, combo oven/microwave and hot plate with electric kettle. The combo oven/microwave was a bit tricky to use as there was no instructions on the icons for the different modes so a bit of trial and error was needed to sort it out.
There was large ceiling to floor windows with can be partially opened if the AC isn't getting the job done. I was on the backside of the hotel that overlooks a courtyard/alleyway between adjacent apartments so it was pretty quite. Might not be the case if your on the front side as the road seemed to be pretty busy. Nearby buildings are under construction but I wasn't aware of any noise from this activity.
Bathroom was very small with shower, sink and toilet only, no real storage. Also has a closet in the room and suitcase stand. The door into the room opened near flush with the opposite wall and the hall space is very narrow so can be hard to navigate with a big suitcase. I didn't realize where the bedroom was initially since with the main door open it was hidden behind the door.
Breakfast is pretty standard but plenty of selection though seating can get crowded during busy times. Hot drinks can be had 24/7 from the lobby.
Elevator is small 4 people max assuming no luggage but there are stairs off the lobby.
I found this hotel to have an ideal location. I was there 4 days and being able to get my own food was great. There is a Sainsburys 2 minute walk down the road so no issue on getting supplies. 10-15 mins walk will take you to Tower Bridge, Borough Market or Waterloo station depending on your direction. Northern and Jubilee Line stations are within 5 minutes.
Date published: 2018-04-14
Rated 5 out of
5
by
Nimi from
The best ever
Highly recommend everything close by and everything you need is in your room, just be sure to bring a pot
Date published: 2018-04-10
Rated 5 out of
5
by
Sumit16 from
Excellent
My experience with Residence Inn was excellent....location and service quality is really very good.
Date published: 2018-02-25
Rated 5 out of
5
by
Michael from
Great stay
A great location, close to the tube and plenty of restaurants. Absolutely wonderful staff!
Date published: 2018-02-20
Rated 3 out of
5
by
DavidC from
London Bridge Residence Inn - So So
When I arrived at the hotel, neither Florin nor Celine were welcoming. They seemed more interested in talking to each other. I had asked for a "high" floor. Celine said nothing available but would call me if anything showed up. I went to the 2nd floor room which she assigned me. Stayed there for a bit and wanted to take a shower. The shower never got warmer than lukewarm, so I called Celine. She said she would call maintenance. I went for a 2+hour walk. When I came back, the water was still lukewarm, even after I let it run for 15 min.
Called front desk, Florin answered and said maintenance did not check my room and were gone for the day. I was very upset. Celine got on the phone and said that I did not speak with but probably her manager who also had left for the day. She said there was another room on the 3rd floor which she could move me to.
1) If there was a room available higher up - why had she not called me before
2) Why was maintenance not notified sooner when I first called
3) They certainly were not treating me like a gold member of Marriott. I purposely stick with Marriott to get better service.
Not happy.
Date published: 2018-02-07
