Rated 3 out of
5
by
rw2012 from
Good location, unfortunate bed.
Pros: Good location, walkable to theater, lots of dining options, and across the street from a major bus and train station. Free breakfast is good and staff is very helpful and friendly.
Cons: Most rooms are very small (expected for NYC) but the beds are particularly uncomfortable in the rooms with one king because the bed is positioned right in the path of the fixed air conditioner vent, so you have cold air blowing on you all the time. If you get a room with two doubles, the bed farther from the window would be better. The bed and bedding is very basic, and not up to par with Bonvoy brands such as RC, JW Marriott, Sheraton, Westin, W, and others of that level.
Date published: 2019-10-03
Rated 5 out of
5
by
TeresaN from
Great Time!
We enjoyed our stay and highly recommend it!
Date published: 2019-10-02
Rated 5 out of
5
by
Rhonda from
Very pleased
We were very pleased with our stay here. Staff very helpful and welcoming, breakfast was excellent and we were able to walk to several different places from our location!
Date published: 2019-10-02
Rated 5 out of
5
by
MARIA from
Centrico, cómodo y limpio.
Se trata de un hotel muy bien ubicado, limpio y bien equipado. Además, incluye un completo desayuno y su personal dispensa un trato excelente. Lástima que en la recepción no cuente siempre con trabajadores que hablen español.
Date published: 2019-10-02
Rated 4 out of
5
by
Anonymous from
people make the difference
Treating people well is much more important than the grandeur of the hotel
Date published: 2019-10-01
Rated 5 out of
5
by
JC0107 from
Best Customer Service in NYC
Excellent customer service. Staff professional and extremely helpful ensuring we were assisted in every way possible. Could not have been more impressed. Definitely will return and highly recommend. Higher floors to avoid nyc street noise. Excellent hotel, staff and management.
Date published: 2019-10-01
Rated 3 out of
5
by
Alvaro from
Buena ubicación y limpio
Buen hotel. Limpio.Buena Ubicación.
Date published: 2019-09-30
Rated 5 out of
5
by
RosaL from
Excellent
Wonderful experience. Great staff very supportive and informative.
Date published: 2019-09-30