Rated 4 out of
5
by
Claudia from
Muy buen hotel en el corazón de Manhattan
La habitación y la cama son muy cómodas y el personal es muy amable. Aunque está en medio de todo el bullicio de Manhattan, dentro del hotel se siente paz y uno se puede relajar. Muy cerca de transporte público.
Date published: 2019-09-18
Rated 5 out of
5
by
0917 from
AC Hotel NYC Times Square
The AC Hotel NYC Times Square was very conveniently located to get around in New York City. Also, the staff was beyond wonderful and helpful and the hotel was very clean and modern. I highly recommend this hotel!
Date published: 2019-09-16
Rated 5 out of
5
by
ChristineKim from
A Must!
You must take a shower in the luxurious bathroom. You must eat at Boqueria! Watch TV in you room because your name pops up on the screen to welcome you. You must say hi to the staff, you’ll receive great warm welcomes from them all. Overall a must stay hotel. Great!
Date published: 2019-09-16
Rated 5 out of
5
by
MrsThompson from
Visiting family
Close to broad way shows and times square. Top hat tour bus for quick access to museums and attractions. Walking distance for shopping and local restaurants and great parks. Biking and picnicking at Central Park. Lots of things to do night and day fun for all family members.
Date published: 2019-09-13
Rated 5 out of
5
by
DeniseWeston from
One of my new favorites
I'm coming back. I loved the comfort and style. Nice staff always ready to help. (Brought my grandchild with so it was easy and safe---fun and we enjoyed)
Best part was the surprise text asking how I was doing...and easy late check out with a simple text back
Date published: 2019-09-13
Rated 5 out of
5
by
ami from
満足
とても清潔感があり、ホテルのスタッフも丁寧に対応してくださり、満足でした!
Date published: 2019-09-12
Rated 1 out of
5
by
RewardsMember from
Parking
When I booked this hotel I was told as a Rewards member that parking was a courtesy and no charge would be incurred. Hotel staff conveniently said nothing of any parking charges at check in or check out. The next day my credit card was charged $70.00 per night. I attempted to resolve issue with Jefferson who identified himself as a “manager”. I found this person totally unhelpful and quite rude. I won’t stay at this hotel again or recommend it to others.
Date published: 2019-09-11
Rated 5 out of
5
by
Kristy from
Best Stay Ever!
I travel and stay in hotels several times a month and have never had a better experience! Check in was so easy - the friendliest staff ever offered free drink coupons for roof top bar. The valet drivers were so friendly and offered umbrellas and to hold our luggage at check out so we could sight see before heading to the airport. The hotel is beautiful, clean and modern. The rooms were sleek and modern and good size for NYC. The location is great - subway is just a few steps away and Times Square is right up the street. Couldn't ask for more! We will be back for sure!
Date published: 2019-09-10