Rated 5 out of
5
by
LindaM from
Family Visit
I have no complaints about my stay. The room was clean. The bed was comfortable.
Date published: 2019-09-19
Rated 5 out of
5
by
MarkH from
Great place to stay - location and accommodations.
Very friendly and helpful staff, and you are in a nicely sized room, especially for New York!
Date published: 2019-09-18
Rated 4 out of
5
by
Chip1144 from
Up's and Down's
Location is premium,Needs upgrades and better views of city.....,Needs to get better at deadlines....,Check In's,Also versatility in check in times...
Date published: 2019-09-17
Rated 5 out of
5
by
sebatenerife from
Un Oasis en el Time Square
Excelente fuimos en familia siempre estuvieron atentos a los requisitos nuestros.
Volveremos
Date published: 2019-09-17
Rated 2 out of
5
by
TungPham from
House keeping and the staff.
Very disappointed, when I checked in, the staff is ok, got into the room, the room looked clean, but when everything settled, we tried to laid down on the bed, the comforters, and the pillows were smell badly, like never been washed. I started chat on hotel apps, asked for new comforters and pillows to change, they said the cleaning people on the way, but almost 4 hours later, no ones shows up, did nothing. I called the hotel, and 10 minutes later, someone showed, and argued with me for awhile, and she finally agreed those comforters and pillows are smelly badly. She started to changes the comforters and some pillows, not all, we might have some newer pillows, but the rest still smell. I have to used the bath tower to make like the pillows to sleep. The whole bed still smell bad, but little better then when I checked in. Really don’t want to complain but this is very very disappointed and not acceptable. I paid so much money for 3 nights and really never want to go back to the hotel room because of that smell, but i have no choice.
Date published: 2019-09-17
Rated 1 out of
5
by
Customer from
Unfriendly staff and dirty rooms
I was given a double bed instead of king bed which I reserved. When phones to ask about its they refused to give me another room as the hotel was fully booked. The room was dirty
Date published: 2019-09-14
Rated 5 out of
5
by
NancyArana from
Excelente Hotel
El mejor lugar para ir con mi familia, el servicio siempre fue excelente y claro volveria a regresar. Asi q diria q es muy recomendable.
Date published: 2019-09-13
Rated 5 out of
5
by
pcmichael from
Convenient and Quiet
Very nice room well situated to Bryant Park and shopping.
Date published: 2019-09-10