Courtyard New York Manhattan/Herald Square

71 West 35th Street at 6th Avenue, Nueva York, Nueva York 10001 EE. UU.

https://www.espanol.marriott.com/hotels/maps/travel/nycms-courtyard-new-york-manhattan-herald-square/?directPageRequest=true

40.75048828125 -73.986862182617

Comentarios

Courtyard by Marriott New York Manhattan/Herald Square is rated 4.5 out of 5 by 761.

Rated 2 out of 5 by Steve from Vacation in Manhattan Good location but the hotel wasn't up to my expectations for a Courtyard.

Date published: 2019-09-16

Rated 1 out of 5 by Mike from Inattentive staff, shabby premises, all at high prices There were several issues: 1) Gold status doesn't appear to matter, ie no room upgrade; to the contrary, I was effectively downgraded from the King bed I reserved to a double bed. 2) Pre check in request was ignored, ie I requested a high floor and was put on the lowest possible. 3) Rooms were shabby, old, and in extreme need of repairs and updating. 4) The hallways were damp and smelled of mold and mildew. 5) Zero dining options, not even complimentary coffee that you find in most hotels. 6) Staff were pleasant enough, but could care less about issues mentioned above - not once was I asked about my stay nor was any attempt made to correct the many problems I noted. One plus is a decent location on Herald Square; another was the rooftop bar with a great view of the Empire State Building - but it has no connection to the hotel (can't charge your room) and is often closed for private events. For the price charged for rooms here, there are much better options nearby.

Date published: 2019-09-15

Rated 4 out of 5 by Toni from Bien situado Hotel muy bien situado. Personal especialmente atento, sobre todo el equipo de conserjes. Habitación un poco antigua. Desayuno muy flojo y con muy poca variedad.

Date published: 2019-09-04

Rated 5 out of 5 by Maria from Excelente Excelente hotel, cómodo, limpio, habitaciones completas, personal muy amable

Date published: 2019-09-03

Rated 4 out of 5 by Fanny from 不錯！住宿品質不錯，房間乾淨，但裝潢較為舊式，作為商務住宿使用較為適合！

Date published: 2019-09-02

Rated 5 out of 5 by KaylaR from Awesome! This place is a 10/10! It is clean, the staff is friendly and it’s in the perfect location for exploring!

Date published: 2019-08-27

Rated 3 out of 5 by JC3308 from Booking Record Issue - Staff's Honesty Why the staff is asking customer to provide the Booking Record to proof that they have booked the room with breakfast and metro passes? Why the breakfast is not provided, and there is no compensation to customer at all? A cup of coffee? We can get a coffee in breakfast already. Now, you are provided less to us, and claim that is compensation?

Date published: 2019-08-22

Rated 5 out of 5 by DianaFord from Fabulous location and 5 star customer service The staff at this property truly cares about your hotel stay and overall trip.

Date published: 2019-08-19

Courtyard by Marriott New York Manhattan/Herald Square Reviews - page 2

Courtyard® by Marriott® New York Manhattan/Herald Square

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