Rated 1 out of
5
by
JoeC from
Stay Away
Hotel under renovation & is not conducive to guest convenience. Airport transfer is a joke but driver still expected a tip
for making us wait 40+ minutes in an area with no relief from the hot sun and then a bad attitude when he finally arrived. Front desk personnel not much better. Experience so bad that as a group of 13 we made arrangements for multiple Uber vehicles to get from hotel to Port Everglades the next morning instead of relying on the hotel shuttle.
Date published: 2018-07-16
Rated 5 out of
5
by
India from
Great Stay
Nadia was awesome!!! Close to cruise port and staff really care about your needs !!
Date published: 2018-07-15
Rated 4 out of
5
by
HillCapitalCompany from
Solid
Was hoping there was more dining within walking distance or the restaurant at the hotel was fully operational
Date published: 2018-07-09
Rated 4 out of
5
by
Treasure from
Comfortable Room
Room was fine and clean. Lobby and hotel was not the cleanest. Lobby under construction caused a bit of an inconvenience. Internet in the lobby was down and I needed it for business. Pool area was nice, but pool was over chlorinated.
Date published: 2018-07-08
Rated 3 out of
5
by
KarenAndrews from
Not Happy
Booked as a free reward night but was charged full price, hotel manager was of no help told me to call Marriott I was on hold for 30 min. No answer
Date published: 2018-07-08
Rated 5 out of
5
by
Richard from
Our stay
The only reason I gave internet and hotel looks lower scores are because they were remodeling so internet was down and the hotel wasn’t completely finished. But even with these minor issues the hotel was amazing. We loved the people and the pool. The room was very nice and it’s located close to a lot of things
Date published: 2018-07-02
Rated 4 out of
5
by
TC from
Not pleased with shuttles
I stayed at this hotel because it is conveniently close to airport and cruise port. Airport to hotel was not convenient - waited outside an hour in 90+ heat for shuttle - lots of excuses, none any good. Hotel to cruise port was excellent. I booked return from cruise port to airport with Tourism in Motion at a kiosk in Courtyard lobby. Prepaid. They never showed at cruise port - got strung along in at least 4 phone calls. Hope to be refunded my prepaid fare. Fortunately a Courtyard shuttle driver came to our rescue - he turned a terrible situation into a pleasant return to airport (6/30/18). I wish I had his name - he was great. I'd suggest Courtyard reconsider allowing Tourism in Motion on their grounds.
Date published: 2018-07-01
Rated 4 out of
5
by
Travelingabroad from
Business trip
Overall, concierge desk service was great, rooms and atmospheres were good too!
Date published: 2018-06-30
